Privacy Policy

Last Updated: November 17, 2024

Introduction

Welcome to Randera & Co. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to our newsletter
  • Request property information
  • Schedule property viewings
  • Register for open houses
  • Create an account on our website

This information may include:

  • Name and contact information
  • Email address
  • Phone number
  • Property preferences
  • Financial information related to real estate transactions
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Other browsing information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Process real estate transactions
  • Send you relevant property listings
  • Provide you with market updates and newsletters (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

Information Sharing and Disclosure

We may share your information with:

  • Real estate professionals involved in your transaction
  • Third-party service providers who assist in our operations
  • Legal and regulatory authorities when required by law
  • Property sellers or buyers (as necessary for transactions)

We do not sell your personal information to third parties.

Legal Compliance and Governing Law

This Privacy Policy complies with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Real Estate and Business Brokers Act, 2002 (REBBA)
  • Ontario Consumer Protection Act
  • Canada’s Anti-Spam Legislation (CASL)

We are committed to:

  • Obtaining informed consent before collecting personal information
  • Using information only for the purposes stated at collection
  • Protecting all personal information with appropriate security measures
  • Providing access to personal information upon request
  • Responding to privacy concerns promptly
  • Maintaining accurate records as required by REBBA

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some website functionality.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Last Updated” date. Your continued use of our services after changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Randera & Co. Email: hello@randera.io Phone: 416-768-4303 Website: randera.io

Your Consent

By using our website and services, you consent to this Privacy Policy.